Most website problems are not technical: they come from things nobody asked about at the start. Use these questions in your first meeting with any agency or freelancer, including us.
Ownership and access
- 1Who will own the domain, the code and the design files? The domain should be registered in your company's name and the source code should be handed over to you.
- 2Will I get admin access to everything? Hosting panel, domain registrar, analytics and the site's own admin panel.
- 3What happens if we stop working together? You should be able to move the site to another provider without starting over.
Content and design
- 1Who writes and supplies the content? Texts and photos are the most common cause of delays. Agree on who prepares what, and by when.
- 2Is the design made for us or adapted from a template? Both can be fine; you just need to know which one you are paying for.
- 3How will it look on phones? Ask to see real examples on a phone, not just on a large screen.
Technical basics
- 1Where will the site be hosted and who pays for it? Monthly or yearly costs should be clear from the beginning.
- 2How are security updates and backups handled? Ask how often backups are taken and how a restore works.
- 3Will I be able to edit content myself? If you will publish news, products or blog posts, you need an admin panel you can actually use.
Visibility and law
- 1What is included for search engines? At minimum: page titles and descriptions, a sitemap, readable URLs and fast pages.
- 2Are privacy requirements covered? In Turkey, forms that collect personal data need a KVKK notice and, for optional cookies, consent. See our KVKK checklist.
Cost and timeline
- 1What exactly is included in the price, and what costs extra? Typical extras: extra pages, translations, integrations, content entry and maintenance after launch.
Summary
- Ownership of the domain and code should be yours.
- Agree on content responsibilities early.
- Get the scope, extras and maintenance terms in writing.
Want a quick idea of scope and budget? Try our price calculator or tell us about your project.