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I forgot my password. What should I do?

Requesting a reset link and what to check if it doesn't arrive.

  1. 1Open the forgot password page.
  2. 2Enter your account's email address.
  3. 3Use the link in the email to set a new password. The link is valid for a limited time.

If no email arrives

  • Check your spam folder.
  • Make sure you used the address you registered with.
  • Still nothing? Contact us. Our team can't see or change your password, but can give you a new way to reset it.